We’re ready and waiting to hear from you!

If you are a current customer who needs support with one of our Digital Empathy services, use this form or email support@digitalempathyinc.com. Our office hours are Monday through Friday, 7am PT through 4pm PT.

Once you submit the form, your request will be added to our queue for review. It’s important to us that we complete any requests efficiently and accurately. If needed, we may reach out for further clarification or to let you know more information on timeline. For all urgent needs, please call us directly at (858) 684-7787.

Please note: From Wednesday, December 24 through Thursday, January 1, our team will be out of the office to rest and recharge. We’ll be back and ready to help on Friday, January 2. During our break, a small team will check in daily for urgent needs like website outages or critical accessibility issues, or updates to holiday hours or other pop-ups. All other requests will be handled once we return.

We’re incredibly grateful for your understanding and partnership. Wishing you a joyful holiday season filled with rest, connection, and peace.